FAQs and Troubleshooting

Some of the most common questions asked by SnapWidget users

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21 articles in this collection
Written by Herman Schutte
General

Where can I find my widget code snippet?

Find out how you can get your widget embed code if you need to add it to a new site 🤔
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Written by Herman Schutte
Updated over a week ago

How does GDPR affect SnapWidget?

A quick overview of what GDPR means for users of SnapWidget
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Written by Herman Schutte
Updated over a week ago

Why is my widget displaying a message that it needs to be upgraded?

Learn how to upgrade your widget to the new version of SnapWidget 👍🏻
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Written by Herman Schutte
Updated over a week ago

What is the difference between free and pro widgets?

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Written by Herman Schutte
Updated over a week ago

Nothing happens when I click on the username field in the widget setup

Find out how to fix the problem of no authentication pop-up displaying
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Written by Herman Schutte
Updated over a week ago

Can I use SnapWidget on a responsive website?

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Written by Herman Schutte
Updated over a week ago

Can I use the widget with https?

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Written by Herman Schutte
Updated over a week ago

Why am I getting a message saying my widget needs to be updated?

Learn how to re-auth your widget 👩‍💻
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Written by Herman Schutte
Updated over a week ago

Why is my Instagram widget is not updating with new photos?

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Written by Herman Schutte
Updated over a week ago

Can I display Instagram photos for a specific hashtag?

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Written by Herman Schutte
Updated over a week ago

Why does Wordpress display a link instead of the widget?

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Written by Herman Schutte
Updated over a week ago

Can I display Instagram photos for another user?

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Written by Herman Schutte
Updated over a week ago

I uploaded a new photo but it's not showing in the widget, why not?

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Written by Herman Schutte
Updated over a week ago

Will the Basic Widget continue to be free?

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Written by Herman Schutte
Updated over a week ago

My Instagram account is public, so why aren't my photos showing up?

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Written by Herman Schutte
Updated over a week ago

Do I need to generate a new widget every time I add a new photo?

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Written by Herman Schutte
Updated over a week ago